TERMS & CONDITIONS

Effective Date: July 12, 2026

Welcome to the Conrad’s Inc. Pool & Spa website (“Website”). These Terms & Conditions (“Terms”) govern your access to and use of this Website, which is operated by Conrad’s Inc. Pool & Spa (“Company,” “we,” “us,” or “our”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of this Website.

1. ABOUT US

Conrad’s Inc. Pool & Spa provides residential and commercial swimming pool and spa construction, remodeling, renovation, repair, maintenance, equipment installation, and related outdoor living services in Arizona and surrounding areas.

This Website provides general information regarding our services, completed projects, financing options, contact information, estimate requests, and customer inquiries.

2. ELIGIBILITY & WEBSITE USE

By using this Website, you represent that you are at least the age of majority in your state or have permission from a parent or legal guardian.

You agree to use this Website only for lawful purposes and in compliance with all applicable local, state, and federal laws.

You agree not to:

Violate any applicable law or regulation
Attempt to gain unauthorized access to the Website or its servers
Introduce viruses, malware, or harmful code
Use the Website to transmit spam or unsolicited communications
Copy, reproduce, distribute, modify, or exploit Website content without prior written permission
Interfere with the security, functionality, or performance of the Website

We reserve the right to suspend or terminate access to the Website for violations of these Terms.

3. SERVICE INFORMATION, ESTIMATES & AVAILABILITY

We strive to keep all information on this Website accurate and current; however:

Service availability may vary based on scheduling and location.
Estimate requests submitted through the Website are non-binding.
Pricing shown on the Website, if any, is for informational purposes only and may change without notice.
Project photographs and descriptions are provided as examples and may not reflect every available option or final result.
Financing offers, if available, are subject to approval by third-party financing providers.

Nothing on this Website constitutes a binding offer to perform services at a specific price or within a specific timeframe.

4. ESTIMATES, CONSULTATIONS & PROJECT AGREEMENTS

Requests submitted through the Website for consultations or estimates are requests only and do not create a contractual relationship.

Projects become scheduled only after written acceptance by both parties.

Construction, remodeling, repair, or maintenance services may require separate written agreements addressing:

Scope of work
Materials and equipment
Payment schedules
Permits and inspections
Change orders
Warranties
Project timelines
Cancellation or termination provisions

We reserve the right to accept, decline, or modify any project request.

5. PROJECT EXPECTATIONS

Pool construction and remodeling projects may be affected by circumstances beyond our reasonable control, including:

Weather conditions
Material shortages
Permit delays
Utility conflicts
Inspection scheduling
Labor availability
Manufacturer delays

Estimated completion dates are provided in good faith but are not guaranteed.

Customers are responsible for providing accurate property information and ensuring reasonable site access.

6. FINANCING & THIRD-PARTY SERVICES

If financing options are offered through this Website, financing is provided solely by independent third-party lenders.

Approval, interest rates, payment terms, and financing decisions are determined exclusively by those providers.

Conrad’s Inc. Pool & Spa does not guarantee financing approval and is not responsible for the policies or decisions of third-party lenders.

7. INTELLECTUAL PROPERTY

All Website content is owned by or licensed to Conrad’s Inc. Pool & Spa and is protected under United States copyright, trademark, and other intellectual property laws.

This includes, but is not limited to:

Logos
Branding
Project photographs
Videos
Text
Graphics
Website design
Layout and structure

You may not reproduce, distribute, modify, or create derivative works without prior written permission.

8. USER COMMUNICATIONS

If you submit information through contact forms, estimate requests, reviews, or other communications, you agree that:

The information you provide is accurate.
You have the legal authority to provide such information.
Your submissions do not violate any law or third-party rights.

We may use your submissions to respond to inquiries, prepare estimates, schedule services, improve our business, and communicate with you, subject to our Privacy Policy.

9. THIRD-PARTY LINKS

This Website may contain links to third-party websites, including financing providers and manufacturers.

We are not responsible for:

Third-party content
Privacy practices
Product information
Website availability
Security of external websites

Your use of third-party websites is at your own risk.

10. DISCLAIMER OF WARRANTIES

This Website is provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, we make no warranties regarding:

Accuracy or completeness of Website content
Continuous Website availability
Website security
Error-free operation
Fitness for a particular purpose

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Conrad’s Inc. Pool & Spa shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

Your use of this Website
Reliance upon Website information
Website interruptions
Technical errors
Unauthorized access to Website systems

Nothing in these Terms limits liability where prohibited by applicable law.

12. PRIVACY & CALIFORNIA RIGHTS

Your use of this Website is also governed by our Privacy Policy.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable California privacy laws, including:

The right to know what personal information we collect
The right to request access to your personal information
The right to request correction or deletion of personal information, subject to legal exceptions
The right to opt out of certain data sharing activities, where applicable
The right to limit the use of sensitive personal information where required by law
The right to non-discrimination for exercising your privacy rights

Please refer to our Privacy Policy for complete information regarding these rights.

13. GOVERNING LAW & VENUE

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

If you are a California resident, nothing in these Terms is intended to limit or waive any rights or protections afforded to you under applicable California consumer protection or privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), where those laws apply.

Any disputes arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the appropriate state or federal courts located in Arizona, unless another venue is required by applicable law.

14. CHANGES TO THESE TERMS

We may revise these Terms periodically.

Changes become effective immediately upon posting on this Website.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

15. CONTACT INFORMATION

If you have questions regarding these Terms, please contact us:

Conrad’s Inc. Pool & Spa

2580 E. 24th Street

Yuma, Arizona 85365

Phone: (928) 246-5330

Website: https://conradsincpoolandspa.com

16. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any separate written project agreements executed between the Company and its customers, constitute the entire agreement regarding your use of this Website and supersede all prior agreements, communications, or understandings relating to the Website.